New HMRC service allows businesses to set up online payment plans for VAT owed

13 June 2023

New HMRC service allows businesses to set up online payment plans for VAT owed

HM Revenue & Customs (HMRC) have recently confirmed that businesses that owe less than VAT £20,000 can now set up a payment plan online. 

The measure, which came into effect on 31 May 2023, is part of a wider project from HMRC to digitise tax reporting and payments, to reduce the number of calls placed to HMRC advisers.  

While the move will be providing relief for HMRC advisers, many businesses in the country will now be able to set up a payment plan with a minimum of fuss and avoid lengthy call queue times to HMRC.  

Who is eligible 

Businesses need to meet the following criteria to be eligible to set up an online payment plan: 

  • Have filed their latest tax return 
  • Owe £20,000 in VAT or less 
  • Are within 28 days of the payment deadline  
  • Do not have any other payment plans or debts with HMRC 
  • Pay the debt off within six months 

Any businesses in the Cash Accounting Scheme, Annual Accounting Scheme, or that make payments on account are not eligible to set up an online payment plan and will have to contact HMRC in the usual way.  

What is needed to set up a plan? 

To set up an online payment plan, the below are required: 

  • The relevant reference number for the tax to be paid such as a unique tax reference number. 
  • Bank account details 
  • Details of any payments missed previously  

While the recent announcement from HMRC pertains to paying VAT, online payment plans can also be set up for paying tax on Self-Assessment tax returns and employers’ PAYE contributions, albeit with different eligibility criteria. 

Self-Assessment repayments 

Self-Assessment payment plans can be set up online if the latest tax return has been filed, the business in question owes £30,000 or less, are within 60 days of the payment deadline, and does not have any other payment plans or debts with HMRC. 

Employers’ PAYE contributions repayments 

If employers’ PAYE contributions are owed, an online payment plan can be set up if £15,000 or less is owed, the business is within 35 days of the payment deadline, and the debt is also paid off within six months. 

Businesses who want to set up an online payment plan for PAYE contributions must also have submitted any employers’ PAYE submissions and Construction Industry Scheme (CIS) returns that are due, as well as ensuring that they have no other debts or payment plans with HMRC or any outstanding penalties to pay. 

Do you require assistance with setting up an online payment plan for tax due? Contact us today. 

Latest News

Health screenings – A tax-efficient employee benefit

Many employers are on the lookout for new means to... Read more

91 per cent of SMEs are unaware of HMRC’s new e-invoicing requirements

From 1 April 2029, all VAT-registered businesses will need to... Read more

What happens when you underpay tax?

The new tax year has recently begun and it is... Read more

Close companies face additional reporting requirements

Further administrative changes are on the cards for close companies,... Read more

Making Tax Digital for Income Tax is now live – What next?

For landlords and sole traders bringing in qualifying annual income... Read more

The dividend rules are changing – Disclosure rules on tax returns and new rates

From the end of the 2025/26 tax year, 5 April... Read more

Get in touch

This field is for validation purposes and should be left unchanged.
If you would like to see full details of our data practices please visit our Privacy Policy.

843 Finchley Road,
London, NW11 8NA

This field is for validation purposes and should be left unchanged.

If you would like to see full details of our
data practices please visit our Privacy Policy.

Glazers Chartered Accountants is a partnership. This information has been produced for general interest. It is therefore essential to take advice on specific issues. We are unable to take responsibility for any outcome resulting from acting upon, or refraining to act upon, this information. In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurers are Prosure Solutions Limited, 150 Minories, London, EC3N 1LS. The territorial coverage is worldwide excluding any action for a claim bought in any court in the United States of America or Canada.

© Glazers 2026. Company No. 05962817

Website designed by JE Consulting